Headquarters Household Division/London District/Household Division Charity collects certain information or data about you when you use this website.
This policy makes it easier to understand the types of data we collect, how it is collected and who it is shared with.
Please note that all data is used and held in accordance with the requirements of the Data Protection Act 1998 and will also comply with the General Data Protection Regulations when introduced on 25 May 2018.
In order to process requests for tickets the following information will be collected and retained on the booking system:
The information obtained is used to:
We will not share your information with any other organisation for marketing, market research or commercial purposes.
You may request details of personal information which we hold under the Data Protection Act 1998. If you would like a copy of the information held please contact Data Protection Adviser, HQ London District, Horse Guards, Whitehall, London SW1A 2AX.
You may choose to restrict the collection or use of your personal information in the following ways:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and they are not governed by this privacy statement. Please refer to the privacy statement applicable to the website in question.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
This website only uses common tracking. Click to configure, or .
This website only uses common tracking, and we don't track or share personal details about you. What is tracking?
The site uses Google Analytics. This gives us statistics of how many visitors we have to the website and which pages are most popular etc. This is purely to enable us to make the site better in the future, and we don’t share any personal information about you with Google. Google may drop a number of cookies and also share the statistics with third parties for advertising purposes. You can turn off the Google Analytics tracking if you like, but unless you object we kindly ask that you leave it turned on. (Find out more from Google)
Website Session tracking
Like most websites we do need to use a couple of cookies for our website to function and to know if you for example have signed in or not. You can’t turn these cookies off, but they are not used for tracking and are automatically deleted when you close your browser.
You can read more about tracking and how we handle personal information on our Ts&Cs page.