These terms and conditions contain legal obligations.
Please read these terms and conditions carefully before using this site.
You expressly understand and agree that: (a) this site and any of the services are provided on an "as is" and "as available" basis and that this site makes no warranties, representations or conditions (as used in this section "warranties") of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement and that any such warranties are hereby expressly disclaimed, and (b) this site specifically makes no warranties that a it or any of its services, including any content, information, products or services obtained from or through the use of this site or any of the services, will be provided on an uninterrupted, timely, secure or error-free basis or that such services or the results derived therefrom will meet your requirements or expectations.
The Household Division Charity reserves the right to:
The Household Division Charity reserves the right to:
Due to the ongoing situation with COVID-19, tickets purchased can be refunded up until the day of the concert. For all events taking place, ticket holders will be temperature checked. Anyone who fails this temperature check will not be permitted to attend and will be given instructions on how to claim a refund. If you choose to print your tickets out please be careful with them when attending the event you have booked for, as we are not liable for lost or stolen tickets and cannot replace them.
Tickets are not transferable and their resale for profit or commercial gain (except by the Household Division Charity) or use in auctions, promotions or packages without the express permission of the Household Division Charity is prohibited and may render them void.
You must produce a valid ticket to attend the Parade and removing parts of, defacing or otherwise altering your ticket may render it void.
Please note loud music or noise can damage hearing.
The unauthorised commercial use of cameras, video or sound recording equipment is prohibited at the event and such items may be confiscated.
By attending the event you consent to being filmed / recorded as part of the audience for security and broadcast without payment.
You expressly understand and agree that in no event shall this site, including its affiliates and licensors, be liable for any damages whatsoever, including any direct, indirect, incidental, consequential, special or exemplary damages, and any damages for loss of profits, savings, goodwill or other intangible losses, regardless of whether this site had been advised of or could have foreseen the possibility of such damages, arising out of or in connection with: (a) the use, inability to use or performance of any of the services of this site, or (b) any unauthorized access to or modification to any of your content or transmissions, or (c) any other matter relating to this site or any of the services.
We attempt to ensure that the information available on the web site at any one time is accurate. However, we cannot guarantee that it will be fault free and we cannot be responsible for goods and services offered by us as agents for third parties or for any aspect of the relationship between you and that third party.
We do not accept liability for any errors and/or omissions and reserve the right to change any of the information found at this site at any time without notice. We do not accept liability for any indirect or consequential loss arising out of the use of or the inability to use the web site or for any products or services purchased from the web site. We will only be liable for direct loss (save in the case of death or personal injury in respect of which there is no limit) up to a maximum total of the price of the product or service purchased. This liability section only applies to the extent permitted by law.
Every purchase you make shall be deemed performed in England. English law shall govern every aspect of contractual agreement concerning purchases made from us.
These terms contain the entire agreement between you and The Household Division Charity relating to your purchase. The invalidity or enforceability of any term shall not affect the validity or enforceability of any of the other terms.
You undertake that all details you provide to us for the purpose of booking, ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the product or service. If there are any changes to the details supplied by you it is your responsibility to inform us. Confirmation of receipt of your order by e-mail, does not guarantee the ticket sale. Credit card sales will be encrypted.
In accordance with UK legislation, it is an offence to smoke in all enclosed public spaces.
Dogs are not permitted on the premises, with the exception of Guide and Assistance Dogs.
Any disruption of horses or soldiers on Parade or spectators will not be permitted.
Please take care of all personal property brought onto the premises.
This website only uses common tracking. Click to configure, or .
This website only uses common tracking, and we don't track or share personal details about you. What is tracking?
The site uses Google Analytics. This gives us statistics of how many visitors we have to the website and which pages are most popular etc. This is purely to enable us to make the site better in the future, and we don’t share any personal information about you with Google. Google may drop a number of cookies and also share the statistics with third parties for advertising purposes. You can turn off the Google Analytics tracking if you like, but unless you object we kindly ask that you leave it turned on. (Find out more from Google)
Website Session tracking
Like most websites we do need to use a couple of cookies for our website to function and to know if you for example have signed in or not. You can’t turn these cookies off, but they are not used for tracking and are automatically deleted when you close your browser.
You can read more about tracking and how we handle personal information on our Ts&Cs page.